Conquer your inbox with Front, the email platform that brings all of your client communications and internal discussions into one scalable platform
When you’re the back office backbone of your clients’ financial operations, you need an email client that works overtime — so you don’t have to. Front brings all your client communications into one easy-to-use inbox and helps you to deliver the seamless, high-touch experience that your clients love you for.
Leave messy distribution lists behind and and move projects forward in shared, searchable inboxes. Bring dedicated client email addresses (VIPclient@) and group email aliases like info@ into one place to easily organize, track and coordinate all of your responses as a team so you can spend less time triaging your inbox and more time on your work.
Let’s face it: email can be a time suck for your team. Front lets you resolve issues faster by bringing all of your client communication and internal discussions into one place. Cut down on email overload with smart message routing, increase accountability with message assignments, and jumpstart replies with canned responses.
Gain actionable insights on key metrics like message volume, first response and resolution time. Customizable reports empower you to proactively plan, scale up your operations to handle increased business during busy seasons, and improve overall performance.
Read receipts show who’s opened your messages, so you know when to follow up
Internal comments and shared drafts make it easy to collaborate on replies and hand messages off to another teammate
Snooze messages for later and set response time limits with rules, so you never forget to follow up on a message
Be efficient with all the tools, data, and context you need right in your inbox—and save 6 hours per person every week
Assign incoming messages manually or automatically with rules, so no request slips through the cracks
Set automated rules around VIP clients and urgent requests to route them to the right person, faster
In Outlook, we could only see what had happened since the point in time that we joined the distribution list. With Front, we have access to all the client history we need.