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Clunky help desk? You don’t need it.

Deliver exceptional IT support with a team inbox in Front

Try Front for free

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More efficient teams and a more personal experience

Accountability for every request

Managing an it-help@ email alias? Easily assign messages to the right teammate so nothing slips through the cracks. Collaborate with in-line comments to resolve issues faster.

Powerful automations to streamline your workflow

Use trigger-based rules to automate tasks, triage requests, and escalate urgent issues. Track topics and response time trends in analytics to improve over time and inform strategic decisions.

Easy to use and easy to learn, just like email

No funky formatting and ticket numbers here — Front feels like email, just better. Get the structure and automation of a help desk, right in your inbox.

No tickets? No problem.

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All your messages in one platform

Manage team addresses like IT@ and your private work email in one app, without switching tools

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Connect all the accounts you need

Centralize every distribution list, Gmail or Office 365 account, or SMS number your team uses to get work done

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Assign an owner for every message

Delegate incoming messages manually or automatically with rules, so no request slips through the cracks

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Reply and resolve issues faster

Work together behind-the-scenes to determine next steps with private comments and shared drafts

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Save time with smart automations

Set up custom workflows with rules and reminders, and create canned responses for common questions

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Connect your apps with your inbox

Keep data in sync across tools with 50+ native integrations, or connect your database through our open API

Connect to 50+ apps and more with open integrations

Create and update tasks in project management apps to keep issues on track, right from your inbox

Collect support feedback from your internal customers to track performance over time

Connect backend systems or build custom apps to centralize your workflow and keep it all in sync

Join the 4,000+ businesses transforming how they work with Front

Before Front, we would waste time checking other apps, multiple times a day. Now, our team can create an internal chat, see information in Salesforce, and answer a customer in 5 minutes, without ever leaving Front.

Yohann Lecornet
CTO & CIO, Zenconnect

Say goodbye to your help desk